Please make a note of any reference details on the error screen and details of what action you were performing prior to the error. If possible capture a screen shot of the screen being displayed. This will help us handle your query more efficiently.
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Please call customer services on 0845 165 2810 quoting the following:
Your name,
Your organisation,
Your contact telephone number,
Your contact email address,
The nature of the issue and
The details preceding the occurrence of the issue.
Screen shot (if requested).
.We will attempt to resolve the issues as efficiently as possible.
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